Privacy Policy and Data Processing of Fenix Insurance Consultants LLC

Chapter 1: Introduction

Fenix Insurance Consultants LLC, located at 13809 County Rd 455 n.º 103, Clermont, FL 34711, is committed to protecting and maintaining the privacy of our clients’ data. This policy outlines how we collect, use, and safeguard the personal information provided by our users through our website and other channels, such as SMS messages and phone calls. We are dedicated to offering specialized insurance solutions for trucks, with the mission of ensuring peace of mind and security for fleet owners, drivers, and transportation companies.

Chapter 2: Information Collected

We collect personal information to provide appropriate and personalized service, which may include:

• Full name
• Contact information such as email address, phone number
• Demographic data (geographical location)
• Specific information necessary for billing, processing orders, and delivering products or services.

Chapter 3: Use of Information

The collected information is used to:

• Maintain a record of users and clients
• Send updates regarding commercial policies, renewals, promotions, and service offers
• Improve our products and services
• Send periodic communications via SMS and email (offers, updates, follow-ups)

Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

Chapter 4: SMS Messaging and Phone Calls

Fenix Insurance Consultants LLC will maintain a messages frequency of 300 to 500 text messages per day.

• Service offers
• Policy information updates
• Special follow-ups and reminders

By providing their phone number, users agree to receive these messages. To unsubscribe, reply “STOP” or opt out of sms messaging system.

We will use sms to engage with customers by sending appointment reminders, providing updates and addressing their inquiries in real time.

Chapter 5: Consent and Opt-out

• All messages sent will be subject to users’ express consent
• Users can unsubscribe at any time by replying to messages with “STOP” or contacting us directly.
• By providing their phone number, the user agrees to receive text messages and calls related to services offered by Fenix Insurance Consultants LLC.

Chapter 6: Information Security

We are committed to keeping personal information secure. We use advanced security systems and continuously update our measures to prevent unauthorized access.

Chapter 7: Cookies

This website uses cookies to enhance the user experience, analyze web traffic, and personalize content. Users may accept or decline cookies, but declining them may limit some functionality of the site.

Chapter 8: Third-party Links

The Fenix Insurance Consultants LLC website may contain links to other websites of interest. We have no control over the privacy policies of those sites, and we recommend that users review their policies.

Chapter 9: Control of Your Personal Information

At any time, users may limit the collection and use of their personal information. They can contact us to update their preferences, unsubscribe from communications, or request additional details.

Chapter 10: Policy Changes

Fenix Insurance Consultants LLC reserves the right to modify this privacy policy at any time. Users are encouraged to review this page periodically to stay informed of any changes.

Chapter 11: No liability disclaimer

Fenix Ins. Consultants will not be held liable for any damages, losses, or consequences resulting from a disagreement, regardless of how that disagreement arises.

Agreement and Acceptance:
By agreeing to the policy, users or parties acknowledge that they understand and accept the limitations of liability.

Chapter 12: Contact Information
For any questions or concerns regarding this policy, you can contact us at:

Fenix Insurance Consultants LLC

Phone: +1 (659) 219-2082
Email: fenixinsuranceconsultants@fenixinsurance.us
Address: 220 S Wall Street, Calhoun, Georgia 30701